Following on from our July Newsletter, we wanted to let you know that the planning application for the proposed new Cumberland House building to provide 41 Council owned affordable homes has now been submitted and is available to view online.

If you would like to view all the documents associated and submitted with the planning application and if you would like to  make any comments please visit:   https://publicaccess.kingston.gov.uk/online-applications and enter the reference number: 20/02235/FUL

Hello! Welcome to our website which aims to provide you with information on our plans to build a new apartment building behind the existing blocks on the Cumberland House Estate and to give you the opportunity to have your say on our proposals.

We will regularly update this website to include any updated design proposals and any other information or news as we progress towards submitting our planning application. If you would like to be kept up to date on our emerging proposals for Cumberland House, please take a couple of minutes to register.

Please note that any visuals or photographs shown on this website are for illustrative purposes only and may be subject to change.


Cumberland House is part of the Kingston Small Sites Affordable Housing Programme being delivered by The Royal Borough of Kingston upon Thames to provide affordable council-owned housing in small sites across Kingston. Homes built under this programme will be some of the first that the Borough has directly commissioned within the last 30 years and will remain in the council’s ownership as part of their general housing stock.

The programme is being funded through the Greater London Assembly (GLA) ‘Building Council Homes for Londoners’ fund with additional funding from the Council.

The site is located behind the existing buildings on the Cumberland House Estate, towards the top of Kingston Hill.  Cumberland House is located approximately 10-15 minutes’ walk away from Norbiton railway station and there are ten bus stops accessible in under 5 minutes. Four of these bus stops are located along Kingston Hill which provide services to Kingston Town Centre, Roehampton and Putney. 

The site is surrounded by a number of amenities all within a 15 minute travel time, with Richmond Park being accessible in under 5 minutes. There are also two primary schools and two secondary schools accessible within 10 minutes, with Kingston hospital and two other GP surgeries being accessible within 5 minutes from the site as well as two local grocery shops.

The development of the site has the potential to deliver 41 new residential homes for Kingston, at genuinely affordable rent levels, including three-bedroom family homes.  The new homes will be of high quality, with good access to sunlight, daylight and private balconies, alongside the surrounding upgraded open space areas.


The proposals comprise of the redevelopment of the existing car parking area to the south of the Cumberland House Estate and will consist of a 9 storey building comprising 41 homes with a mix of one, two and three bedrooms.

The new building will be carefully integrated into the existing landscape and parkland with new tree planting provided around the proposed building.

The proposals include the upgrading of the existing play area to deliver enhanced facilities for both existing residents and those living in the new homes.  A new ramped access path will provide step free access to the new play area for disabled users and those with children in pushchairs. 

A semi basement car park, together with surface level parking spaces will provide a total of 19 car parking spaces with about 79 cycle parking spaces – in line with the London Plan – for residents.

The design and layout of the building retains a number of high quality trees near the south of the estate, and the new building will be substantially set back from the existing Cumberland House buildings allowing views into the enhanced amenity area.

The careful design and setting of the proposed building will ensure neighbouring properties and gardens are not unduly compromised, and that existing Cumberland House residents will maintain views over the newly-enhanced amenity areas.

Cumberland House CGI
View from Kingston Hill looking North (Main Entrance)
Cumberland House CGI
View when approaching the building
Cumberland House CGI
View from Green Space


Cumberland House Siteplan
Proposed Ground Floor Plan
Cumberland House Landscape Plan
Proposed Landscape Plan

Public Exhibition

Exhibition presentation with audio

Due to the current circumstances, our Public Exhibition will be held online via webinar on the following days. The project team will present the proposed scheme and will respond to any questions raised:

You are invited to a Zoom webinar.
Please click the link below to join the webinar:
Password: 820593

Or iPhone one-tap:
United Kingdom: +442034815240,,92386221214#,,1#,820593# or +442080806591,,92386221214#,,1#,820593#

Or Telephone:
Dial (for higher quality, dial a number based on your current location):
United Kingdom: +44 203 481 5240 or +44 208 080 6591 or +44 208 080 6592 or +44 330 088 5830 or +44 131 460 1196 or +44 203 481 5237
Webinar ID: 923 8622 1214
Password: 820593
International numbers available: https://bartonwillmore.zoom.us/u/ahxTy2NOD

You are invited to a Zoom webinar.
Please click the link below to join the webinar:
Password: 465618

Or iPhone one-tap:
United Kingdom: +442080806592,,95311983524#,,1#,465618# or +443300885830,,95311983524#,,1#,465618#

Or Telephone:
Dial (for higher quality, dial a number based on your current location):
United Kingdom: +44 208 080 6592 or +44 330 088 5830 or +44 131 460 1196 or +44 203 481 5237 or +44 203 481 5240 or +44 208 080 6591
Webinar ID: 953 1198 3524
Password: 465618
International numbers available: https://bartonwillmore.zoom.us/u/ahGPmtkDE

If you can’t attend either of these days or times, an audio recording of our presentation is available here.  Alternatively, please email or telephone us and we will be happy to answer any questions you may have.

Have Your Say

The consultation period on this scheme has now finished, however there will be a further opportunity for you to comment on the scheme once we have submitted our planning application and the Council start their own consultation period.

Please click here to see our newsletter which gives you some details on the feedback we received from the consultation.

Please leave us your details if you would like to be kept up to date on the progress of this development

We take data protection seriously. Please only provide your personal details if you are willing for them to be used by Barton Willmore and the project team for the purpose of research in connection with this project and in order to update you on the progress of the project. Your details will be treated as confidential and will not be shared, passed on or used by any third parties and they will only be retained until the end of the planning process for the project, after which time they will be deleted.If you wish to withdraw consent to the processing of your personal data you may do so by emailing: Cumberland.House@bartonwillmore.co.uk


Is there a housing shortage in Kingston?

There are fewer homes than are needed to house the 3000 people currently on the waiting list for housing.

Why are 41 social properties needed in Kingston?

RBK has 3000 households on its waiting list for housing and approximately 900 living in temporary accommodation. New homes are essential for housing this group.

How you are going to solve the school place problem in Kingston?

The proposed homes will be 100% affordable for existing Kingston residents on the Council’s housing list and for those people moving from other locations in the locality. Therefore, the proposal would not be adding additional requirements to the local infrastructure and services.

Are there plans to prevent vehicles parking in non-marked spaces and grassed areas?

This has been raised with the Housing Management Team at the Council, who will investigate this further. cars should not be parked on grass and in non-marked areas.

Will there be a charge to residents for parking enforcement or permits?

Parking enforcement is not chargeable to residents. If residents want a paid for parking permit scheme, then this will only be undertaken through consultation.

Current parking issues are preventing access for emergency vehicles to the estate. What is being done to address this?

This has been raised with the Housing Management Team at the Council, who will investigate this further. Vehicles should not be parked in a way that causes obstruction.

The upkeep of communal areas, stairwells, refuse areas and new recycling area in Cumberland House has been poor and relies on just one caretaker. How will the Council review the current standards and improve them for the existing and new development?

This has been raised with the Housing Management Team at the Council, who will investigate this further. In general, caretaker costs are covered by service charges. Residents will be consulted before there is an increase in these costs. If residents want extra caretaking support and this results in extra cost then these costs will be divided over an increased number of homes.

Will the existing caretaker for the current Cumberland House blocks also be servicing the proposed new block?

That is the current proposal, but the Housing Management Team at the Council will discuss this with residents before the new homes are occupied.

I have heard that there is a covenant on the land which restricts development. Is this correct?

The Council has carried out full title checks and there are no restrictions that will prevent this development.

Garage owners have not been consulted by the Council alerting them to any future loss of these facilities. What notice period will we have?

Those occupying garages will be contacted after the planning process is complete and will be supported to vacate them before January 2021.

By introducing an additional block of 41 properties and reducing the total number of parking spaces on the estate by 1, do you think this will impact the existing residents on the estate?

Our remit from the Council has been to propose a design for a new building, to include a provision of car parking, to be utilised by new residents only. These new residents will be limited to this car parking provision and will not be able to apply for a parking permit in the surrounding area, which will encourage usage of public transport.

In terms of the current proposals, we have included the maximum amount of parking that is accepted by policy. Policy dictates, that in areas of high accessibility, development should encourage sustainable travel. The location of Cumberland House, being situated close to Norbiton Train Station and various other modes of public transport allows for this. We have also included provisions such as cycle parking to encourage residents to avoid travel by private car.

The proposals state that there will be parking measures in place for the new block. Will parking measures be extended across the existing Cumberland House estate?

The wider parking issues of the existing CH estate will not be covered in the proposals however, the Council are aware of the parking issues and are open consulting with residents on this.

How realistic are the figures regarding existing car ownership that you have quoted?

Further parking surveys will soon be carried out, and we are in discussion with Kingston Highways with regards to the scope of what is required. This will help us to understand, in detail what is happening on a day to day basis. It has been identified that visitors to the nearby hospital may have an impact on parking on the estate.

Have you performed a traffic survey?

We have not performed traffic surveys but have carried out a parking survey. This was undertaken by an external specialist company, with the scope being pre-agreed by the transport officer at the Council. We are still awaiting the results, and all details will be recorded in the Transport Statement which will be submitted with the planning application.

Where will the access point to the proposed site be located?

The contractors are proposing to access the site via a temporary connection to Kingston Hill, at the South West end of the site, adjacent to High Ashton.

Large refuse vehicles and removal lorries currently struggle to access Cumberland House. How will large construction vehicles be able to access the site in the build stage?

A Construction Logistics Plan will be secured as a planning condition, as part of any potential planning permission. This will be required to be submitted and in place prior to commencement of works on site.

Regarding access, there are currently two options; either the current access could be used, or an alternative temporary access will be tested. The use of smaller construction vehicles may also be considered if needed.

Will there be any disabled parking spaces?

The proposed development will have 19 car parking spaces on-site. Three of these spaces will be designed as disabled parking spaces.

What will be the impact of construction?

The contractor is proposing to form temporary access from Kingston Hill at the South East corner of the estate. There will be a segregated haul road, adjacent to the boundary with High Ashton to the site. The works will be undertaken between 08:00-18:00 Monday – Friday and 08:00-13:00 Saturday. There will be no parking on site or on the estate for contractors, the contractor proposes to utilise the visitor’s car parking area adjacent to the riding school & High Ashton.

How long will construction take?

The construction programme will be around 115 weeks from February 2021.

Please can you explain the improvement in public realm and play facilities for existing and new residents of Cumberland House?

We propose to improve access, in terms of wheelchair and buggy friendly access, incorporating slopes to assist those who may be disabled or have small children.

The parkland area will be improved, with new footpaths into the parkland area. A new children’s play and natural play facilities. The detailed design of play areas is very much open to suggestions, which will be considered moving forward.

Improvements to planting will promote a more ecology-friendly natural environment. This will be in the areas of the existing Cumberland House and the proposed new building.

The Royal Borough of Kingston Upon Thames have recently declared a ‘Climate Emergency’. Will this development go against the Council’s the objective to make the borough carbon neutral by 2038?

The energy strategy for the site is that it will be fully electric (no gas) as this is the most sustainable (green) solution. This is because the national electric grid is being constantly de-carbonised, and it produces less carbon emissions than gas.

In addition, the team are considering if photovoltaics can be incorporated on the roofs of the buildings to further assist with sustainable energy generation.

Which of the trees being removed are currently protected by TPOs?

From a planning perspective, the Councils information online states that there are no TPO trees on the Cumberland House site. However, we accept that there is a large distinctive tree, situated between the Cumberland House and High Ashton estates.

Retaining ‘a number’ of ‘high quality’ trees is not good enough. What is used to determine whether a tree is ‘high or low quality’?

All trees on the CH site have been analysed by a tree specialist. The Arboricultural Report informs that there is only one high quality, (category A) tree on site. All other trees are confirmed as being moderate to low quality (categories B and C).

We have tried to keep as many trees as possible, particularly the larger trees. All five trees proposed for removal are B or C category trees. To compensate this loss, we are looking at planting eleven new, high quality trees, which will be maintained in high quality settings to sustain them and ensure their health in the long term.

What does “the proposed building will ensure neighbouring properties and gardens are not unduly compromised” mean?

This relates to the separation distances between existing buildings and the proposed new buildings at Cumberland House. It also relates to the internal layout of the proposed new flats to the existing properties. Many layout options were considered and the final option chosen, was based on being as far away from existing homes as possible, and also allows the internal layout of the new flats to be designed to allow sufficient levels of privacy (i.e. orientating bedroom windows to not directly overlook on existing properties).

The proposed building is 21 metres away from the existing Cumberland House building. This means that any windows with may lie in direct opposition to existing homes, are at least 21 metres away, ensuring that privacy is maintained. This will ensure that the quality of the existing accommodation is not compromised. With regard to light availability for existing properties, a Sunlight / Daylight Consultant is also performing a detailed technical review on new proposals, to ensure that levels are not breached.

There is a natural spring running from the Cumberland Estate into the field. How will this be dealt with?

This will be investigated further. As the plans progress there will be a more detailed look at the site.

The scale of the proposed building will cause issues such as restriction of adequate daylight to the property, if the new building is to be nine storeys.

The new building would be up to 7 storeys above ground level, so would be approximately the same height as the current Cumberland House buildings. The plans would not allow anything which would breach acceptable levels. New buildings would not cut out direct sunlight.

How have the current residents of Cumberland House been consulted about the proposal?

Due to the current social distancing rules in place, we have not been able to carry out face to face engagement with the community. The initial engagement method was a distribution of leaflets to existing Cumberland House residents and other neighbouring residents in the area, which gave a brief overview of the scheme, and outlined available communication methods of; digital, telephone and by post. This ensured that we met the needs of those who did not have access to digital methods and those who might be in digital poverty. All feedback is available online and will be used to inform the final plans for the scheme. A further A5 flyer was sent to all residents in Cumberland House reminding everyone of the proposal and how they can find out more.

Due to the COVID restrictions, the public engagement exhibition was replaced with two webinars, with open access, allowing anyone to log on and participate in the discussion and ask questions directly to the development team. The first webinar was on 16th June 2020 and the second on 17th June 2020.

Will comments on the application would still be valid once the planning application is submitted?

Yes, comments can be submitted throughout the planning process and all communication methods including the CH website, the Councils website, by telephone, email and mail will be available. Comments will be recorded and considered throughout. Regular updates and newsletters will also be published.

Contact Us

If you have any questions or would like more information or help, please get in touch.

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